Return Policy for Homeopath Depot

Return & Refund Policy

Homeopathy Depot

At Homeopathy Depot, customer satisfaction is important to us. Due to the nature of homeopathic medicines, supplements, and health-related products, we have established the following return policy to ensure safety, quality, and regulatory compliance.

1. Eligibility for Returns

• Health, homeopathic medicines, supplements, and consumable products are non-returnable and non-refundable once opened or used, due to hygiene and safety reasons.
• Unopened, unused, and sealed products may be eligible for return within 7 days of delivery, subject to inspection and approval.
• The product must be in its original packaging, with all seals intact, and in resalable condition.

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Opened or used products
• Products with broken seals
• Perishable or consumable health products
• Customized or special-order items
• Clearance or sale items (unless damaged or defective)

3. Damaged or Incorrect Products

If you receive a product that is:

• Damaged during shipping
• Defective
• Incorrectly shipped

Please contact us within 48 hours of delivery with:

• Order number
• Clear photographs of the product and packaging

Once verified, we will arrange a replacement or refund, as applicable.

4. Refund Process

• Approved refunds will be processed to the original method of payment.
• Refunds are typically completed within 7–10 business days after approval.
• Shipping charges are non-refundable, unless the return is due to our error.

5. Return Shipping

• Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrectly shipped.
• We recommend using a trackable shipping service, as Homeopathy Depot is not responsible for lost return shipments.

6. Order Cancellation

• Orders may be cancelled before dispatch by contacting our customer support.
• Once the order has been shipped, cancellation is not possible.

7. Contact Information

For return or refund inquiries, please contact us at:
📧 info@homeopathydepot.com